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Hi Rita

Further to our telephone conversation.

Langley Chrysler is in my opinion a leader in customer service and professionalism. I have been a customer for about 4 years.

The sales team are exceptional especially Gerhard who has been wonderful in fulfilling my needs. The no hard sell and listening to the customer is wonderful. Gerhard listened to what I wanted and gave me the choices best suited to my needs.

The service team are all very helpful and always pleasant and know their customers by name. I have to say Julian has been above and beyond in assisting me in my recent vehicle break in. He has kept me informed of the progress and contacted the insurance company who I might add did not have the same customer ethic as Julian and Langley Chrysler.

I also thank Chris Field in the lease department for all his help in my lease experience.

Langley Chrysler are truly a cut above everyone in their approach to doing business. I highly recommend to anyone to check out the experience. Buy once and you will never want to go anywhere else. Our family all return for our vehicle needs.

Overall everyone has been helpful and always pleasant. Even the receptionists in the different departments are welcoming and helpful. I do not know everyone’s names but all deserve praise for their professionalism.

It’s a pleasure doing business with Langley Chrysler

Regards, Sharon